Mekong Delta Travel
USEFUL INFORMATION >> General booking conditions
 

RESERVATION AND CONFIRMATION
Reservations are to be made to our office or to our appointed General Sales Agent. Upon confirmation of a reservation, a 30% (thirty per cent) deposit is requested, and the total package tour price for the Services should be paid at least 30 days (thirty days) prior to client's arrival in Vietnam or starting date of the tour, or otherwise Mekong Delta Travel may at their sole discretion cancel the bookings without any refund of sums already paid to Mekong Delta Travel by the Client/Agent.

PAYMENT
Except as otherwise agreed by Mekong Delta Travel, Client’s payment shall be executed by cash, credit card or travellers cheques. Except for cash payment, a service charge may apply. In cases where credit facilities have been agreed with the Client/Agent, payment shall be executed by swift or telegraphic transfer to our appropriate bank account. Any bank charges levied by the sending bank relating to transfers to Mekong Delta Travel must be paid by the Client/Agent.

CANCELLATION
Save for the case where a Client/Agent loses its deposit as mentioned above, charges for cancellation of bookings are not levied by Mekong Delta Travel but if hotels, carriers and other contractors apply charges for cancellation, the Client/Agent shall be liable to pay those charges to Mekong Delta Travel or to the concerned parties directly as the case may be.

VOUCHERS
Vouchers for booking arrangements and a copy of the Client’s itinerary will be issued to the Client on arrival by a Mekong Delta Travel representative.

 
 
Copyright © Mekong Delta Travel. All rights reserved
14-16-18 Chu Manh Trinh, District 1, Hochiminh City, Vietnam
Tel: (84.8) 3 821 2100 - 3 821 4004 Fax: (84.8) 3 821 4668
Email: mekongdelta@hcm.vnn.vn / info@mekongdeltatravel.com